Customer Complaint Form

With this form you can register your complaint regarding a product of service provided by The Hague Academy for Local Governance. We value your feedback. By providing us with the required details, we can assess the cause of your complaint and initiate corrective and preventive measures.

Upon submission of your complaint you will receive a confirmation email. Your complaint will be reviewed and follow-up will be given within 4 weeks.

Personal data of complainant

Title:

First name: *

Last name: *

Country of residence: *

Employer name: *

Contact information:
This will only be used to contact you regarding feedback

Telephone number: *

E-mail: *

Information about your complaint

Please be as detailed as possible. This will help us in our assessment of your complaint.

Please name the training, event and/or project this complaint refers to: *

Course / Event date or period: *

Course / Event Location: *

Detail of complaint:

In order to make an accurate assessment of the issue, we request you to provide us with detailed information regarding the complaint you wish to register. *

Have you discussed the issue with a staff member of The Hague Academy? *

Yes

No

Please provide us with the name of the staff member, dates of contact, what the outcome of the discussion was etc. *

Has the issue been resolved? *

Yes

No

Please provide full details and possible follow-up that was discussed

Any additional information you want to add?

The Hague Academy is committed to ensuring that your privacy is protected in accordance with our privacy statement. We will only use your information to provide feedback.

Customer Complaint Form

Personal data of complainant

Contact information: This will only be used to contact you regarding feedback

Information about your complaint

Detail of complaint:

Contact information:
This will only be used to contact you regarding feedback