FORM for submitting a complaint to the Netherlands Labour Authority (the Ministery of Social Affairs and Employment) about a possible violation of social laws whilst working in the Netherlands

The Netherlands Labour Authority ensures compliance with the Minimum Wage and Minimum Holiday Allowance Act [Wet minimumloon en minimumvakantiebijslag], the Working Hours Act [Arbeidstijdenwet] and the Working Conditions Act [Arbeidsomstandighedenwet].
The Netherlands Labour Authority does not monitor the existence of a written employment contract, or the observance thereof. In the Netherlands, the observance of individual employment contracts or collective agreements is a matter of civil law; contracting parties must ensure compliance themselves. Trade unionists can ask their trade union in the Netherlands or their own country to help them with this. Temporary employees can turn to the SNCU, the (Dutch) Foundation for Compliance with the Collective Agreement for Temporary Employees (see www.sncu.nl .) . Drivers in the international haulage sector: see www.fnvbondgenoten.nl..
For complaints about the quality of accommodation, you can best turn to your local council or to the fire brigade in your place of residence.

1. You are?

Everyone legally employed in the Netherlands has what is referred to as a Personal Public Service Number, which used to be called the tax and social insurance number. This is an important piece of information for all inquiries into salary and working hours. It is therefore very helpful if you specify this number!

2A. At which company/companies are/were you employed whilst working in the Netherlands?

 

2B. Do/did you work there via a temporary employment agency? If so, which one:

 

3. What is the nature of your complaint?

3A. About possible non-compliance with the Dutch statutory minimum wage and/or minimum holiday allowance? See www.szw.nl for the amount of the statutory minimum wage. Please realise that breaks and travelling time are not counted as working hours!
If you have received a wage statement from your employer specifying the hours worked, including gross and net amounts, please send copies to:
Inspectie SZW
Postbus 820
3500 AV Utrecht
If you believe that this wage statement is incorrect, please send it anyway, pointing out where you believe it was not filled in correctly.
If you do not have such a wage statement, please fill in the outline below as precisely as possible:
please break down per week and per employer
 
Ditto for employer/ hirer 2 (if applicable)
3B. Possible non-compliance with Dutch legislation on working hours www.goverment.nl
If you are employed in the road transport sector, please send copies of the tachograph disk to the Inspectorate SZW.
 
3C. An industrial accident or a complaint about the possible non-compliance with Dutch legislation on working conditions see www.goverment.nl (english)
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